Managed Services

IT Simplicity, Cyber Resilience, and Always-On Support

VTG delivers a fully integrated suite of managed services - service desk, infrastructure monitoring, VoIP, Microsoft 365, and cybersecurity - designed to reduce risk, enable agility, and improve IT economics.

What We Deliver

A Fully Integrated, Scalable Support Suite

Service Desk (Tier 1–3)

24/7/365 end-user to infrastructure-level support with custom SLAs.

VoIP Support

Design, deploy, and manage modern voice systems for hybrid teams.

Microsoft 365 Admin & Support

Optimize licensing, enhance security, and streamline collaboration.

Cybersecurity & SOC Services

24/7 threat monitoring, compliance readiness, and incident response.

Problems We Solve

When IT Is Overloaded, the Whole Organization Feels It

Too many tools, not enough staff

Delayed ticket resolution and productivity loss

No 24/7 coverage for critical systems

Cyber threats evolving faster than defenses

Visibility gaps across infrastructure and cloud

Flexible. Transparent. Proven

Why Choose VTG Over Big MSPs or In-House IT

We hear the same objections - here’s how we address them.
“We have internal IT already.”

We act as an extension of your team, covering after-hours, Tier 2/3, or specialized needs.

“We don’t want vendor lock-in.”

Our platforms integrate with what you already use - no rip-and-replace.

“We had a bad MSP experience.”

We deliver governance reports, SLA transparency, and fractional control so you stay in the driver’s seat.

Integrated Across the IT Stack

From Endpoints to the Cloud - One Managed Ecosystem

Our managed services cover the full spectrum of IT operations, from the user’s laptop to the cloud infrastructure they depend on - integrated into one ticketing system, one SLA, and one partner relationship.

24/7/365 U.S. based support

73,000+ endpoints under management

SOC, EDR, MDR built into endpoint oversight

Leading Efficiency With Calculated Managed Services

Volunteers of America Case Study
challEnge:

Nationally distributed staff with high downtime and slow onboarding.

challEnge:

Centralized imaging, remote setup, asset reclamation, and integrated helpdesk support.

60,000+ devices processed per month
Staff onboarding time cut from 6 days to 1
Measurable increase in uptime and user satisfaction
why VTG

Security, Speed, and Scalability - Without the Overhead

Nationwide Coverage

Field techs, service desk, and monitoring under one roof.

Enterprise-Grade SLAs

Industry-specific targets for healthcare, finance, and federal clients.

Integrated Security

SOC, compliance, and endpoint protection built into daily operations.

Simplify IT and Strengthen Your Security

Let’s design a managed services plan that meets your SLAs, reduces downtime, and hardens your security posture.