No Labels. No Boxes.
No Gaps.
VTG manages end-to-end returns, RMAs, and asset recovery with real-time visibility - so you’re never left wondering what happened to your equipment.
Why Enterprises Lose Control After Deployment
Unreturned Equipment
End users forget, delay, or fail to return devices, leaving assets lost or idle for months.
No Box? No Return.
Relying on original packaging stalls returns when boxes are missing, damaged, or unavailable.
Zero Visibility
Without tracking tools, you lose accountability, audit trails, and insight into asset location.
Wasted Assets
Hardware is written off or replaced due to recovery delays, poor workflows, or lack of tracking.
RMA Chaos
Vendors require serials, logs, and receipts - without them, claims fail and timelines extend.
High Recovery Costs
Inefficient processes drive shipping waste, vendor penalties, and expensive asset replacements.
Our Smart Returns Process
Return Initiated
Pickup Scheduled
Asset Received
Disposition or RMA
Dashboard Update
Capabilities at a Glance
Label-free, box-free returns
On-site pickup scheduling
Serial & condition check-in
Sanitization and data wipe
RMA processing with OEMs
Decommission and recycling
Compliance and Sustainability
Data & Regulatory Compliance
Meet strict standards with chain-of-custody tracking and documented device sanitization.
Full Return Visibility
Track every asset in real time from pickup to final disposition in our client portal.
Fast, Reliable Turnarounds
Achieve 48-hour pickups and rapid processing to reduce downtime and replacement needs.
Sustainable IT Practices
Support circular IT through resale, refurbishment, and certified e-waste handling.
Eliminating the Barriers to Returns
Our label-free process removes friction and improves compliance.
Every step is logged in our dashboard—pickup, transit, receipt, wipe, return.
VTG owns the full journey - from end user to RMA - so you don’t have to.
VTG helped Stride Inc. streamline tech logistics delivering reliable, stress-free testing at scale.
Start Your Recovery Process the Right Way
Get every asset back, tracked, and ready for its next lifecycle.
